Privacy Policy
Last updated: January 21, 2026
DigitalHandover ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
We collect information you provide directly:
- Account Information: Name, email address, and password when you register
- Transaction Information: Details about deals you create or participate in
- Payment Information: Payment details processed securely through Stripe
- Communications: Messages exchanged through our platform
- Support Requests: Information you provide when contacting support
2. How We Use Your Information
We use your information to:
- Provide and maintain our escrow services
- Process transactions and send related notifications
- Respond to support requests and communications
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Improve our services
3. Information Sharing
We share information only in these circumstances:
- With Transaction Partners: Basic information shared between buyers and sellers in a deal
- Payment Processors: Payment information shared with Stripe for processing
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you explicitly agree to sharing
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures:
- Encryption of data in transit and at rest
- Secure password hashing
- Regular security audits
- Limited employee access to personal data
5. Data Retention
We retain your information as long as your account is active or as needed to provide services. Transaction records are kept for legal and audit purposes. You may request deletion of your account and personal data by contacting support.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Export your data
- Opt out of marketing communications
7. Cookies
We use essential cookies for authentication and session management. These cookies are necessary for the platform to function and cannot be disabled.
8. Third-Party Services
Our platform integrates with:
- Stripe: For payment processing (Stripe Privacy Policy)
- SendGrid: For email communications
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or through the platform.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us at support@digitalhandover.com.